Istanbul
Software for companies operating in Istanbul
Istanbul is where most Turkish commerce runs through. If you sell there, the deciding factor is rarely the storefront — it is how well your sales channels are connected.
What Istanbul operations usually need
The city’s commercial density shapes the demand.
Multi-channel commerce
Your own store plus Trendyol, Hepsiburada and N11 selling from one stock pool. Overselling and cancellations are the most common failure we are called in for.
E-commerceERP and accounting links
Turkish accounting systems (Logo, Mikro, Nebim) and e-invoicing have local rules a generic connector will not cover.
IntegrationsDealer and customer portals
B2B portals with per-customer pricing, and multilingual corporate sites for exporters.
Web developmentWhat foreign teams underestimate about the Turkish market
The first surprise is usually e-invoicing. Turkey has a mandatory electronic invoicing regime with its own providers and formats. A commerce platform that works perfectly in Germany will not raise a compliant Turkish invoice without a local integration, and that integration is rarely in the original project scope.
The second is marketplace weight. In many categories the domestic marketplaces move more volume than a brand’s own store. Treating them as a side channel — with a separate stock pool and manual price updates — produces exactly the overselling problem that damages seller ratings.
The third is payment habits. Instalment payments are a mainstream expectation in Turkish retail, and the instalment table differs per bank and per campaign. This is a commercial decision with technical consequences, and it needs to be in the requirements from day one rather than bolted on.
Questions worth asking your Turkish supplier
Ask these even if you do not work with us.
- Is e-invoicing integration in scope? If it is not named explicitly, assume it is not included.
- Which system holds the authoritative stock? If nobody can answer, overselling is only a campaign away.
- Who owns the accounts? Domain, DNS, hosting and marketplace API keys should be in your company’s name.
- In which language is the documentation? Handover documents written only in Turkish become a problem the day your team changes.
Frequently asked
Do you have an office in Istanbul?
No — we work remotely and we say so plainly. We have no physical office in Istanbul. Meetings run by phone and online, with screen sharing when we work together on something. If your process requires on-site presence, a city-based supplier suits you better and we will say so early rather than waste your time. What remote work does buy you: no travel or office overhead in the price, and a single point of contact throughout.
Can you work in English throughout the project?
Yes. Meetings, written scope, documentation and handover can all be in English. Our working hours are based on UTC+3, and we agree an overlap window at the start so nobody waits a full day for a reply. Where a Turkish-language artefact is legally required — invoices, employee-facing notices — we say so and produce both.
Are you familiar with Turkish tax and invoicing rules on the technical side?
On the integration side, yes: connecting a commerce platform to Turkish e-invoicing providers is routine work for us. What we do not do is give tax advice. Which invoice type applies to your transactions and how VAT is calculated is a question for your Turkish accountant; we build what they specify.
How do contracting and payment work with a foreign company?
Scope is agreed in writing during discovery, the price is quoted against it, and it does not move unless the scope does. Contracting, invoicing currency and payment terms are arranged to suit your jurisdiction — we work this out per client rather than imposing one model.
Tell us about your Istanbul operation
Which channels do you sell through, and which systems cannot see each other? Discovery is free and ends with a written scope summary.