Istanbul
Software for companies operating in Istanbul
Istanbul is where most Turkish commerce runs through. If you sell there, the deciding factor is rarely the storefront — it is how well your sales channels are connected.
What Istanbul operations usually need
The city’s commercial density shapes the demand.
Multi-channel commerce
Your own store plus Trendyol, Hepsiburada and N11 selling from one stock pool. Overselling and cancellations are the most common failure we are called in for.
E-commerceERP and accounting links
Turkish accounting systems (Logo, Mikro, Nebim) and e-invoicing have local rules a generic connector will not cover.
IntegrationsDealer and customer portals
B2B portals with per-customer pricing, and multilingual corporate sites for exporters.
Web developmentWhat foreign teams underestimate about the Turkish market
The first surprise is usually e-invoicing. Turkey has a mandatory electronic invoicing regime with its own providers and formats. A commerce platform that works perfectly in Germany will not raise a compliant Turkish invoice without a local integration, and that integration is rarely in the original project scope.
The second is marketplace weight. In many categories the domestic marketplaces move more volume than a brand’s own store. Treating them as a side channel — with a separate stock pool and manual price updates — produces exactly the overselling problem that damages seller ratings.
The third is payment habits. Instalment payments are a mainstream expectation in Turkish retail, and the instalment table differs per bank and per campaign. This is a commercial decision with technical consequences, and it needs to be in the requirements from day one rather than bolted on.
Questions worth asking your Turkish supplier
Ask these even if you do not work with us.
- Is e-invoicing integration in scope? If it is not named explicitly, assume it is not included.
- Which system holds the authoritative stock? If nobody can answer, overselling is only a campaign away.
- Who owns the accounts? Domain, DNS, hosting and marketplace API keys should be in your company’s name.
- In which language is the documentation? Handover documents written only in Turkish become a problem the day your team changes.
Process
We are not in your city — so how does this work?
Work split across three suppliers is the most common problem in İstanbul; here there is one point of contact and at every stage you know who holds the work.
A call, with screens shared
First contact is a phone or video call; we walk through your existing system with your screen shared. It is free and ends with a written summary.
Scope in writing, price against it
The biggest risk in remote work is a verbal understanding. What will be built is written down item by item; the price does not move unless the scope does.
A working version every week
We show progress rather than describe it: every week you open a working version on your own device. You never have to ask how it is going.
Handover
Domain, server access, email and data are registered to your own accounts. We walk you through it on a screen recording that stays with you.
Maintenance — distance is irrelevant
Servers, backups, updates and monitoring sit with us. Nobody has to travel to fix a fault, which makes response faster than being in the same city.
Frequently asked
Do you have an office in Istanbul?
No — we work remotely and we say so plainly. We have no physical office in Istanbul. Meetings run by phone and online, with screen sharing when we work together on something. If your process requires on-site presence, a city-based supplier suits you better and we will say so early rather than waste your time. What remote work does buy you: no travel or office overhead in the price, and a single point of contact throughout.
Can you work in English throughout the project?
Yes. Meetings, written scope, documentation and handover can all be in English. Our working hours are based on UTC+3, and we agree an overlap window at the start so nobody waits a full day for a reply. Where a Turkish-language artefact is legally required — invoices, employee-facing notices — we say so and produce both.
Are you familiar with Turkish tax and invoicing rules on the technical side?
On the integration side, yes: connecting a commerce platform to Turkish e-invoicing providers is routine work for us. What we do not do is give tax advice. Which invoice type applies to your transactions and how VAT is calculated is a question for your Turkish accountant; we build what they specify.
How do contracting and payment work with a foreign company?
Scope is agreed in writing during discovery, the price is quoted against it, and it does not move unless the scope does. Contracting, invoicing currency and payment terms are arranged to suit your jurisdiction — we work this out per client rather than imposing one model.
Tell us about your Istanbul operation
Which channels do you sell through, and which systems cannot see each other? Discovery is free and ends with a written scope summary.